Berlin Brandenburg Airport Informational Guide to Berlin Brandenburg Airport - BER - Non Official

Berlin Brandenburg Airport Services

Wi-fi 

There is free Wi-Fi service at BER Airport. 

smoking area

There are designated smoking areas located outside of the terminals. 

There are some Smoking Cabins or Smoking Lounges located along Terminal 1. 

ber app 

The Airport has a mobile application where to check services, flight times, among others. 

lost and found

Lost and Found office is located in Terminal 1. Service hours: 8:00am to 6:00pm. 

luggage storage 

Passengers can deposit objects and items at the Luggage storage. Location is at the train station of T1 and T2. Level U1. 

Service hours: 8:00am to 6:00pm. 

HOTEL 

Intercity Hotel Berlin-Brandenburg Airport is located at Terminal 5, with lots of rooms and conference rooms. Close to terminals and just 6 minutes of train station in Terminal 5. 

other services

- Restaurants and cafeterias
- Shops
- Duty Free
- Tourist Information
- Travel Agencies
- Airport Information
- Mobility Services
- Luggage Wrapping
- Dental Service
- Observation Deck
- Airport Chaplaincy
- ATMs
- Currency Exchange
- Business centre
- Postal Services
- Tax Free Refunds
- VIP Service
- Photo Booth
- Exhibitions in the terminal
- Fax and Copy services
- Porter Services
- Showers
- Police 
- Room of silence

lounges

Lounge Tegel: The Lounge Tegel will open in spring 2021. Terminal 1, Level E1, next to gate B17. Service hours: 05:00AM to 11:00PM. Services: food, snacks, seats, among others. 

Lounge Tempelhof: Terminal 1. Service hours: every day from 5:00am to 11:00pm. Services: food, snacks, drinks, seat space, among others.